Joy Palace Hotel - Nairobi

Joy Palace Hotel - Nairobi

$$$$|View on mapNairobi, Kenya|
8.2
59 photos
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room
Joy Palace Hotel - Nairobi
$$$$
Overview

The 3-star Joy Palace Hotel is situated in the very heart of Nairobi within a 5-km distance of The Nairobi Arboretum Park. Wi-Fi, available in the rooms, keeps you connected, and helpful staff will help you out.

Location

The hotel in Westlands with a free carpark and a lift is around 10 minutes by car from Kenyatta International Conference Centre and at a medium distance from such shopping venues as Sarit Centre. The Joy Palace is also located around a 5-minute walk from Kumbu Kumbu Art Gallery and around 20 minutes' walk from Snake Park. The accommodation is also just a short drive from Museum Hill. Joy Palace Hotel allows you to enjoy such natural sights as Uhuru Park nearly 25 minutes' walk away.

Westlands bus stop is at a distance of quite close to the property.

Rooms

The allergy-free rooms are fitted with a flat-screen TV with satellite channels, and furnished with a work desk. They come with a walk-in shower, a separate toilet, and a sink along with such comforts as bath sheets and slippers. Guests can enjoy views of the city.

Eat & Drink

This Nairobi hotel offers on-site breakfast in the restaurant. Visitors can have a drink at the lounge bar, which has a billiards table and karaoke. Mr. Yao, located about 5 minutes' walk from the accommodation, serves Chinese cuisine to satisfy every taste.

Leisure & Business

Such entertainment events as a nightclub and karaoke arranged at the Joy Palace Nairobi. Guests can surely relax at a wellness centre offered on site.

Good to know
Check-in/Check-out
from 11:00-23:30
from 03:00-10:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the hotel rooms for free.
Other information
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Building
Number of rooms:15
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Standard Twin Room
  • Max:
    2 persons
  • Bed options:
    2 Single beds
Standard Single Room
  • Max:
    1 person
  • Bed options:
    1 Single bed
  • City view
  • Shower
Deluxe Double Room
  • Max:
    2 persons
  • Bed options:
    1 Double bed
  • Shower
Show 1 more room typeLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant

Welcome drink

Shuttle

Paid airport shuttle

Spa and relaxation

Spa & wellness centre

Laundry

Sports & Fitness

  • Billiard tables

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Karaoke
  • Night club
  • Entertainment
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Soundproofed rooms
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Joy Palace Hotel

💵 Lowest room price 40 NZ$
📏 Distance to centre 2.3 km
🗺️ Location rating 7.6
✈️ Distance to airport 7.5 km
🧳 Nearest airport Wilson, WIL

Location

Address
The address has been copied.
Westlands Road, Nairobi, Kenya, 00101
Map view
Westlands Road, Nairobi, Kenya, 00101
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Kumbu Kumbu Art Gallery
260 m
Eden Square Office Block
460 m
Restaurant
Namaste India Restaurant
550 m
Restaurant
Maharaja
910 m
Restaurant
Shawarma Xpress
880 m

Reviews of Joy Palace Hotel

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location7.6
Facilities6.4
Guest reviewsWrite a Review
  • J
    Jon
    United States
    left 1 review
    Wrote a review on 27 Nov
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining6.0
    7.0
    friendly staff
    clean accommodations

    Comfortable Stay with Room for Improvement

    After a long day of safari, our restful sleep was hindered by loud music from the restaurant nearby. Clean accommodations and friendly staff made our short stay enjoyable, but soundproofing would enhance the experience. Future guests, request rooms away from the restaurant for a quieter night.

    Standard Single Room
  • D
    David
    United States
    left 1 review
    Wrote a review on 27 Nov
    Very good
    Recommends the hotel
    Location9.0
    Rooms6.0
    Service8.0
    Dining6.0
    7.0
    location advantage
    old fixtures
    uncomfortable amenities

    Location near Westlands, helpful housekeeper assistance, fast room preparation

    No air conditioning in rooms!!! Shower curtains showing age and need replacement!!! Toilet cistern malfunctioning bothersome!!! TV channels limited instead of smart features!!! Minor stains on bedlinen!!! These small issues could easily be addressed!!!

    Standard Twin Room
  • R
    R.
    United States
    left 18 reviews
    Wrote a review on 26 Nov
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining6.0
    8.0
    friendly staff
    central shopping

    great central spot for city exploration and park visits

    I loved that I could easily walk to the nearby Sarit Centre for shopping and enjoy a relaxing stroll to Uhuru Park, which is just a short distance away, making my weekend city exploration so much more enjoyable. plus, the staff were incredibly friendly and supportive.

    Deluxe Double Room
  • J
    Jesse
    United States
    left 12 reviews
    Wrote a review on 29 Oct
    Very good
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service8.0
    Dining5.0
    7.0
    fast wi-fi

    Fast Wi-Fi for streaming 4K content.

    Standard Single Room
  • J
    Jack
    United States
    left 6 reviews
    Wrote a review on 19 Oct
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    housekeepers

    I appreciated the friendly housekeepers!

    Deluxe Double Room
  • K
    Kenny
    United States
    left 1 review
    Wrote a review on 17 Oct
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining8.0
    8.0
    great dining
    helpful staff
    comfy room

    The dining scene near Joy Palace is on fire! You’ve got Rozina Restaurant just a stone's throw away for some spicy dishes, and the breakfast served in-room was a lifesaver for my early safari adventures. Plus, the staff were super polite and helpful!

    Standard Twin Room
  • R
    Robert
    United States
    left 1 review
    Wrote a review on 03 Oct
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms6.0
    Service6.0
    Dining6.0
    6.0
    loud music

    The showers in the bathroom had a tendency to spray water outside the wash area, creating a somewhat messy floor without a drain. Noise from loud music reverberated through the room at night, which could be quite disturbing, even with earplugs. Additionally, there was no fan, leading to a damp feeling in the room, and the laundry services turned out to be costly due to the lack of a drying rack as advertised.

    Deluxe Double Room
  • F
    Fred
    United States
    left 1 review
    Wrote a review on 08 Sept
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    polite staff
    clean room
    comfortable bed

    my stay at joy palace was delightful. the staff were incredibly polite and offered great help with my luggage. the standard single room was clean, organized, and had a comfortable bed. i loved the bright sitting area, which made it easy to get some work done. also, the pool was a fun feature to enjoy!

    strongly recommend

    Standard Single Room
  • T
    Thomas
    United States
    left 1 review
    Wrote a review on 02 Sept
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    great location
    friendly staff

    for an unforgettable stay, joy palace offers friendly service and convenient access to great local dining!

    Great location, friendly staff, comfortable bed.

    Standard Single Room
  • C
    Craig
    United States
    left 3 reviews
    Wrote a review on 02 Sept
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining7.0
    8.0
    comfortable bed
    friendly staff
    free wi-fi

    Recommend for a brief pit stop

    Comfortable bed, friendly staff, the room with a desk and a well-equipped bathroom made my stay very pleasant, along with the free Wi-Fi to stay connected and the bar/lounge area perfect for unwinding after exploring the city, all located conveniently just 6 km away from the nearest airport.

    Couldn’t have been happier.

    Standard Single Room
  • M
    Mary
    United States
    left 3 reviews
    Wrote a review on 31 Aug
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    friendly staff
    clean rooms
    great value

    I stayed for 4 nights in a Standard Single Room. The staff was friendly and always helpful. Rooms were clean and the bed was comfortable. The location had many nearby restaurants and shops. It was a great value for the price. 🛏️

    Standard Single Room
  • J
    John
    United States
    left 19 reviews
    Wrote a review on 28 Aug
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining7.0
    8.0
    comfortable room
    mouldy shower curtain

    My deluxe room was comfortable, but the shower had visible mould stains.

    Deluxe Double Room
  • K
    Ken
    United States
    left 1 review
    Wrote a review on 15 Jul
    Great
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    friendly staff
    quick laundry
    weak wi-fi

    Friendly staff, quick laundry service. Wi-Fi could be stronger in the room.

    Deluxe Double Room

FAQ about Joy Palace Hotel

Which landmarks should we visit during our stay at the 3-star Joy Palace Hotel?
During their stay at the 3-star Joy Palace Hotel guests can visit Sigiria (3.1 km), The Nairobi Arboretum Park (5 km) as well as David Sheldrick Wildlife Trust (3.6 km) among others.
What is the nearest airport to Joy Palace Hotel?
Wilson airport lies within 10 km of Joy Palace Hotel and is reachable with a 10-minute drive.
Is airport shuttle provided by the Joy Palace Hotel?
Shuttle which will take you to the Joy Palace Hotel with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at the hotel?
Yes, guests of the hotel can take advantage of parking on site.
What dining options are available in the 3-star Joy Palace Hotel hotel?
Guests are welcome to enjoy dishes of African cuisine served in the à la carte restaurant Joy Restaurant located at the 3-star Joy Palace Hotel hotel.
Can I have lunch or dinner next to Joy Palace Hotel hotel?
Guests of Joy Palace Hotel hotel can dine in the nearby restaurant Mr. Yao (nearly 5 minutes' walk away), offering moderately placed prices.
Does the Joy Palace Hotel hotel serve breakfast?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Joy Palace Hotel hotel.
What is the timeframe for check-in and check-out in the hotel?
Guests of the hotel can check in from 11:00 to 23:30 and check out from 03:00.
What are the booking prices at the Joy Palace Hotel hotel?
The price for a room in the Joy Palace Hotel hotel starts at $25.
What payment methods are available in the Joy Palace Hotel?
At the Joy Palace Hotel, guests can pay using American Express, Visa, and Mastercard as well as other payment methods.
What are the room types offered by the Joy Palace Hotel hotel?
The Joy Palace Hotel hotel provides such room types as Deluxe Queen Room, Superior Triple Room, and Standard Twin Room.
Which facilities are included in the rooms at the hotel?
Every room at the hotel includes a flat-screen TV with satellite channels for guests' entertainment.
Does the Joy Palace Hotel hotel provide business facilities?
Yes, for business travellers the Joy Palace Hotel hotel provides a desk and a xerox.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room